Terms & Conditions

Last Updated:

1. Introduction and Scope

These Terms and Conditions ("Terms") govern the use of Renin Piping Products' website (reninpipingproducts.shop) and the purchase of forged flanges, seamless butt-weld fittings, and associated products and services ("Products") from Renin Piping Products ("Company," "we," "us," or "our").

By accessing our website, submitting inquiries, requesting quotations, placing orders, or engaging in any business transaction with us, you ("Customer," "Buyer," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms.

These Terms apply to all customers, including but not limited to: distributors, stockists, EPC contractors, project owners, end-users, and other commercial entities.

2. Definitions

• "Products" refers to forged flanges, seamless butt-weld fittings, and any other piping components manufactured and supplied by Renin Piping Products
• "Order" means a confirmed purchase order for Products issued by the Customer and accepted by the Company
• "Quotation" means a formal price proposal issued by the Company in response to a Customer inquiry
• "Delivery" means the transfer of Products to the carrier or the Customer as per agreed Incoterms
• "Force Majeure" means events beyond reasonable control, including natural disasters, war, strikes, government actions, and pandemics

3. Quotations and Proposals

3.1 Quotation Validity

• All quotations issued by Renin Piping Products are valid for the period specified in the quotation document, typically 30 days from the date of issue
• Prices may be subject to change after the validity period due to fluctuations in raw material costs, currency exchange rates, or other market conditions
• Quotations are non-binding until a formal purchase order is issued by the Customer and accepted by the Company

3.2 Quotation Requirements

• Customers must provide complete and accurate technical specifications, including material grades, sizes, pressure ratings, standards, and quantities
• Any special requirements such as third-party inspection, special testing, or custom packaging must be clearly stated in the inquiry
• Quotations are based on the information provided; changes to specifications may require revised pricing

4. Orders and Acceptance

4.1 Order Confirmation

• Orders are confirmed only upon receipt of a written purchase order from the Customer and written acceptance by the Company
• The Company reserves the right to accept or reject any order at its sole discretion
• Any modifications to confirmed orders require written approval from both parties and may result in adjusted pricing and delivery schedules

4.2 Order Documentation

Customers must provide the following documentation at the time of order placement:

• Formal purchase order with complete product specifications
• Technical drawings or dimensional requirements (if applicable)
• Material test certificate requirements and quality documentation standards
• Third-party inspection requirements (if applicable)
• Delivery address and shipping instructions
• Payment terms and banking details

5. Pricing and Payment Terms

5.1 Pricing

• All prices are quoted in the currency specified in the quotation (typically USD, EUR, or INR)
• Prices are exclusive of applicable taxes, duties, customs charges, freight, insurance, and packaging unless explicitly stated otherwise
• Prices are based on Incoterms as specified in the quotation (e.g., Ex-Works, FOB, CIF, etc.)
• The Company reserves the right to adjust prices for confirmed orders if government regulations, taxes, or material costs change significantly before delivery

5.2 Payment Terms

Standard payment terms include:

• Advance Payment: 100% payment before manufacturing commencement (typically for new customers or small orders)
• Letter of Credit (LC): Irrevocable LC at sight or with agreed usance period from reputed international banks
• Milestone-Based: Advance payment + balance against shipping documents or inspection clearance
• Credit Terms: May be extended to established customers with approved credit limits

Specific payment terms will be agreed upon in writing for each order.

5.3 Late Payment

• Payments are due on the dates specified in the invoice or purchase order
• Late payments will attract interest at the rate of 2% per month or the maximum rate permitted by law, whichever is lower
• The Company reserves the right to suspend deliveries or cancel orders in case of payment default
• All collection costs, including legal fees, will be borne by the Customer in case of payment disputes

6. Manufacturing and Lead Times

6.1 Production Schedule

• Standard lead times range from 3 to 8 weeks depending on product type, quantity, material availability, and specification complexity
• Lead times are estimates and commence from the date of order confirmation and receipt of advance payment (if applicable)
• Rush orders may be accommodated subject to production capacity and may incur additional charges

6.2 Delays

• The Company will make reasonable efforts to meet agreed delivery schedules
• The Company is not liable for delays caused by Force Majeure events, Customer-requested changes, late provision of technical information, or third-party delays
• In case of anticipated delays, the Company will notify the Customer promptly and work to minimize impact

7. Quality Assurance and Inspection

7.1 Quality Standards

• All Products are manufactured in compliance with specified international standards (ANSI, ASME, API, DIN, BS, EN, etc.)
• Products undergo in-house quality inspection and testing as per standard procedures
• Material test certificates (MTC) as per EN 10204 Type 3.1 are provided with all shipments

7.2 Third-Party Inspection

• Third-party inspection by agencies such as TÜV, Lloyd's, DNV, BV, SGS, etc., can be arranged at Customer's request and cost
• Inspection must be scheduled in advance to avoid production delays
• Inspection certificates will be provided as part of shipping documentation

7.3 Claims and Non-Conformities

• Customers must inspect Products upon receipt and report any visible damage or non-conformity within 7 days
• Claims must be supported by photographs, dimensional reports, or third-party inspection certificates
• Hidden defects must be reported within 30 days of receipt
• Claims reported after the specified periods will not be entertained

8. Delivery and Shipping

8.1 Delivery Terms

• Delivery terms are as per Incoterms 2020 specified in the purchase order
• Common terms include Ex-Works (Vadodara), FOB (Indian Port), CIF, and DDP
• Risk and title transfer to the Customer as per the agreed Incoterms

8.2 Packaging

• Standard packaging includes anti-rust treatment, protective caps/plugs, bundling, and wooden crates or pallets suitable for sea/air transport
• Fumigation certificates and export-worthy packaging are provided for international shipments
• Special packaging requirements must be specified at the time of order and may incur additional charges

8.3 Shipping Documentation

Standard shipping documents include:

• Commercial Invoice
• Packing List
• Material Test Certificates (EN 10204 Type 3.1)
• Certificate of Origin (if required)
• Third-Party Inspection Certificates (if applicable)
• Bill of Lading / Airway Bill
• Other documents as required by destination country regulations

9. Warranties and Limitations

9.1 Product Warranty

• The Company warrants that Products will conform to agreed specifications and be free from material and manufacturing defects at the time of delivery
• This warranty is valid for 12 months from the date of delivery or 6 months from installation, whichever is earlier
• The warranty covers repair or replacement of defective Products at the Company's discretion

9.2 Warranty Exclusions

The warranty does not cover:

• Damage caused by improper installation, use, or maintenance
• Normal wear and tear
• Modifications or repairs by unauthorized parties
• Damage during transportation (covered by carrier's insurance)
• Use of Products beyond specified operating conditions

9.3 Limitation of Liability

• The Company's total liability is limited to the invoice value of the defective Products
• The Company is not liable for indirect, incidental, consequential, or special damages including loss of profits, production downtime, or business interruption
• The Company is not responsible for design errors if manufacturing is based on Customer-provided specifications

10. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is the property of Renin Piping Products and protected by copyright and trademark laws
• Technical drawings, catalogues, and product literature are proprietary and may not be reproduced, distributed, or used to create derivative works without written permission
• Customer-provided designs and specifications remain the property of the Customer but grant the Company license to use them for order fulfillment

11. Confidentiality

• Both parties agree to maintain confidentiality of technical information, pricing, and business terms exchanged during the course of business
• Confidential information may not be disclosed to third parties without prior written consent
• This obligation continues for 5 years after the termination of business relationship

12. Force Majeure

• Neither party shall be liable for failure to perform obligations due to Force Majeure events including natural disasters, war, civil unrest, strikes, government restrictions, pandemics, or other events beyond reasonable control
• The affected party must notify the other party promptly and make reasonable efforts to minimize the impact
• If Force Majeure continues for more than 90 days, either party may terminate the order without liability

13. Cancellation and Returns

• Orders cannot be cancelled once manufacturing has commenced unless both parties agree in writing
• Cancellation of confirmed orders may result in cancellation charges up to 30% of the order value to cover committed costs
• Products manufactured to custom specifications or special materials cannot be returned or cancelled
• Please refer to our Refund and Cancellation Policy for detailed information

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from or related to these Terms or business transactions shall fall under the exclusive jurisdiction of the courts at Vadodara, Gujarat, India.

14.3 Dispute Resolution

• Parties agree to first attempt to resolve disputes through good-faith negotiations
• If negotiations fail, disputes may be referred to mediation or arbitration as mutually agreed
• Arbitration shall be conducted in Vadodara, Gujarat, in English language, under the Indian Arbitration and Conciliation Act, 1996

15. General Provisions

15.1 Entire Agreement

These Terms, together with the quotation and purchase order, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

15.2 Amendments

The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Continued business engagement after changes constitutes acceptance of revised Terms.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.4 Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.5 Assignment

Customers may not assign or transfer their rights or obligations under these Terms without the Company's prior written consent.

16. Contact Information

For questions regarding these Terms and Conditions or for contractual clarifications, please contact us: